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Subscription Renewal Problems - Please Help

jblaque jblaque says:

Our $1.99 subscription ran out and we renewed it. At the time of expiration, we were at 23% capacity. When we logged on today, we found our account was set at the "basic" (free) status and our capacity was 100%, i.e., we are no longer able to upload photos.

Please fix this problem for us, and it's not fair for us to be paying for an account and not receiving the storage space we're paying for.

Thank you
jblaque

Posted: 7:46 AM, 5/27/2010 Reply: quote post

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